These terms are between you and the company that runs AI Knows Us. By using AI Knows Us, you agree to them.
What this is: free to try, and paid plans on top
You can use AI Knows Us without paying. A scan of your own website needs no account and no card, and a free account stays free. Paid plans are sold as well, at the prices on the pricing page, which are in rupees for customers in India. The section on plans and payment below is what a plan is sold under, and it binds you from the moment you buy one.
The service
AI Knows Us is software that checks how AI apps answer buyer questions, and it helps you plan, write, publish and pitch content. We collect AI answers from the ChatGPT and Gemini consumer apps through a third-party data provider, from the official Perplexity and Anthropic APIs, and, for Google AI Overviews, from a licensed search-results provider. We cannot control what any AI app says, and we do not promise any ranking, mention or result.
The free scan
- You can scan a website without an account. Scan only a website you own or are authorised to act for.
- Scans share one daily allowance across everyone, and there is a limit on how many one visitor can run in an hour. When either is reached the scan says so and asks you to come back later.
- A scan reads your public pages and asks AI apps buyer questions about your category. The questions never name you.
- A scan is a measurement at one moment. Run it again on another day and the numbers can move, because the AI apps change their answers. That is the thing being measured, not a fault.
Your account
- Keep your login safe. You are responsible for activity on your account.
- Only add businesses you own or are authorised to manage.
- Only upload documents you have the right to share.
Your content and checks
You own your documents, your fact sheet and the pages you publish. Drafts are written by AI and may contain errors. You are responsible for checking anything before it goes live. Pages and emails are scheduled with a hold before they go out, so you can stop or edit them, and items that need information only you have, like listings and questions, are only ever sent or submitted by you.
Acceptable use
- No fake, paid or incentivised reviews, in line with India's IS 19000:2022 standard on online reviews.
- No false or misleading claims about your business or anyone else.
- No spam, and no automated posting to communities.
- No attempts to break, overload or resell the service without our written consent.
Plans, credits and payment
These are the terms a plan is sold under. They are published here so that you can read them before you pay us anything rather than after.
- The pricing page shows what each plan costs, in rupees for customers in India. We may change a published price. A change never alters the price of a period you have already paid for.
- The amount you would pay, including any tax that applies to us at the time, is shown in full on the payment screen before you confirm. We will not add anything to a price after you have seen the total.
- One credit is one question checked on one AI app. Failed checks are refunded as credits.
- Plans are prepaid and do not renew on their own. Your plan stays active until the end of the paid period.
- Cancellations and refunds are covered in the refund and cancellation policy, and delivery in the shipping and delivery policy.
Liability
The service is provided as is. To the extent the law allows, our total liability is limited to the fees you paid us in the three months before the claim. If you have paid us nothing, that figure is zero, and we would rather you knew that than found it out in a dispute.
Changes and contact
We may update these terms. When we do, the date at the top of this page changes, and we will tell account holders about an important change by email as well. The date on this page is the record either way, so it is worth checking it if you are relying on a particular clause.
Questions: hello@aiknowsus.com. See also the privacy policy and who else handles your data.
Who you are contracting with
AI Knows Us is operated by RR CREATIONS, a sole proprietorship, at 292 Adarsh Nagar, Jalandhar, Punjab, India, registered under Udyam as Adirai Enterprises. You can reach a person on +91 99508 66260 or at hello@aiknowsus.com. A complaint has its own route and its own named officer, on the complaints and grievances page.
What these terms do not yet say
They do not name the law that governs them or the courts that would hear a dispute, and they do not give tax registration details. Those are facts a lawyer should set down rather than a page that guesses them. If you need any of it in writing before you rely on this service, ask at hello@aiknowsus.com and we will send what we have.